Context HelpIf you lose your way inside our web hosting Control Panel, the first step you should take is to press the Help button, which is present on each page. A popup will open. It offers thorough information about all the actions that you can carry out on that particular page. Each context menu opens on the same page so that you can swiftly get back to your work.
Video TutorialsWe have a wide range of educational video clips explaining how to work with our hosting Control Panel. They're shot for those of you who would like to see how things are being done rather than just reading articles. Thus, anyone can swiftly find their way around our web hosting Control Panel by simply watching our step-by-step educational videos.
F.A.Q.If you can't find the solution you need, explore our comprehensive FAQ database, which includes questions asked by actual users and provides practical solutions. We regulary "revamp" our Frequently Asked Questions database with new articles in an attempt to encompass all the innovations and new additions to our web hosting platform.
Ticketing SystemIf you still can't find the answer you need in the Frequently Asked Questions database either, you can touch base with our excellent team of customer support engineers available 24/7 and ready to help you with any query. Each trouble ticket you send will be responded to within 1 hour (the average ticket response time being only 20 mins), so you will not have to wait a long time to receive an answer to your question.